Welcome to THE TOY SOUQ SALE OF TOYS – LLC - SPC ("The Toy Souq", "we", "our", or "us"). These Terms & Conditions govern your use of our website at https://thetoysouq.com and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use our website and purchase products.

2. Products

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, minor variations in color, packaging, or design may occur due to manufacturer updates or screen display differences.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing

All prices are displayed in UAE Dirhams (AED) and include applicable VAT unless otherwise stated.

We reserve the right to correct pricing errors and update prices without prior notice.

4. Orders

Orders are subject to acceptance and stock availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

You will receive an order confirmation by email after placing your order.

5. Payment

We accept payment methods displayed during checkout.

Orders are processed only after successful payment authorization, except where Cash on Delivery is available.

6. Delivery

Delivery times are estimates only and may vary due to weather, customs, public holidays, or courier delays.

Risk of loss transfers to you once your order has been delivered to the shipping address provided.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy available on our website.

8. Intellectual Property

All website content, including text, graphics, logos, product images, designs, and trademarks, is the property of THE TOY SOUQ SALE OF TOYS – LLC - SPC or its licensors and may not be reproduced without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.

10. Limitation of Liability

To the maximum extent permitted by UAE law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

12. Changes

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Us

THE TOY SOUQ SALE OF TOYS – LLC - SPC

Website: https://thetoysouq.com

Email: customercare@thetoysouq.com

Phone: +971586208985